In order to receive a Login click on the 'Login Request' Button (Link) on the left. You must first be authorized by the Web Site Administer to access the site. Be sure to include your email address on the form. We will email you the Login and Password. There may be a generic Login which will allow you to view all of the issues. Ask your supervisor for this login and password.
In order to register a program you must enter the information sent to you exactly as it is on the email we send you. Once you have purchased the Application's Extended Service Contract, we will email you the Activation Key.
For specific instructions click here
Passwords can now be changed by selecting 'Change Login Information' on the main navigation bar or on the Administration page of the web site. All passwords can be changed by a web Site Administrator. In order to request a password change, click on the Login Request Form, fill out the information. Your Login and Password will be changed to the ones submitted on the form and a confirmation email will be sent to you with the address you supply.
If you are trying to edit and issue and the 'edit' icon is not available, you do not have sufficient access permissions under the login name you are using. You can request a different access level from your supervisor or fill out the Feed Back form.
Your are probably receiving this message when trying to view one of the choices, Vendors, Applications, Users, Functions, Status, or Modules. These links to the tables which are used in the drop down menus when adding or editing and issue. These choices are limited because changing them will affect most, if not all, of the reporting functions in the application.
Should you feel additions need to be added to, for example, Applications please let your supervisor know or fill out the information in the Feed Back form.
When you select Issues from the menu choices on the Main Page you are taken to the Issues List. This is a list, or a browse, of all of the issues which have been entered. This list is not filtered in any way, but is listed in Issue ID order. The Submit button is used to locate a specific issue. Enter the Issue Number in field next to the button and either click 'Submit' or press enter. If the Issue Number exists you will be taken to that issue at which time you can review the items entered for this issue.
To return to the full list, click on the 'All Data' Link.
When using the 'Submit' button each time you enter a number, or in the reports function text, the program 'nests' the items you have entered. This simply means the second time you enter an item the program tries to locate the item you entered as part of a subset of the first term you entered.
For example, if you entered, in the Issues List, '268' and received 'No records were found', then clicked on 'No records were found' bringing you back to the list and then entered '267' which you know is in the list, you will once again be presented with 'No records were found' The application is trying to find record number 268267, which does not exist.
The best way to ensure you are only searching for one record is to click Issues from the menu selection on the left.
This could also be because the Issue Number you entered was not found in the database.
At the bottom of the Issues table there is a 'Search' icon
click on this icon and you will be taken to a form with several fields from
which you can search for an issue.
Each of these fields are 'wildcard' fields, that is, the characters you enter are used to say 'show me all of the issues starting with the characters I have entered...' For example, to search for all of the issue Summaries which start with 'Counties' you would enter counties in the summary field, then click the 'Submit' button. If you make a mistake, click the 'Reset' button. This will blank out all of the fields you entered, allowing to you to start over.
NOTE: In this example, you may want to enter count instead of counties. This will retrieve records starting with counties as well as county because the 'wildcard' field says 'give me all records starting with count... regardless of the rest of the letters'.
From the links on the left side click on Issues, you will be taken to login in window. Enter your assigned login and password. When this has been validated by the computer you will be taken to a window listing all of the issues regardless of their Status. That is, you will be shown a listing of all Open, Closed, Rejected and other Issues.
At the top and bottom of the list there is set of icons, press the
Insert Record button. From the next screen you will enter information about the
particular issue you are adding. There will be an Issue Number automatically
assigned. When you are finished press the Submit button.
NOTE: You will be required to enter any item which as * by the field
name. The fields with a down arrow allow, in fact require, you to select from a
list. Fields with 
allow you to select
a date.
If you change your mind or feel you have entered information incorrectly,
press the Reset button to enter information again. This will 'reset' all of the
fields to their original settings. To avoid entering any information all
together, press the 
or the Back Button on
your browser, or the Backspace key on your keyboard.
This selection is for changing the global selections affecting the choices made when adding a new Issue or editing an existing one. For example, when you are adding a new Issue and selecting the 'Status' field, there is a drop down list of available options. These options come from the Status selection under Administration.
These choices are restricted to authorized users as changing them will affect how reports are generated.
HTM or HTML files are file formats used to display documents on a web site. They are similar to pdf files in they can be viewed by almost all users using even some of the older browsers. pdf files require a specific pdf reader to be viewed whereas htm files can be viewed by anyone with an Internet Browser newer than version 3.
MS Office, as well as other word processing applications, makes it very easy to convert a document to the htm file format. In MS Word you simply select 'Save as Web Page' from the File menu. When doing this the file you are working on will retain the same name but will use the htm extension. You can also open an htm document in MS Word, make changes, and re-save it as an htm file or as a Word.doc or both.